Privacy Policy

This Privacy Policy explains how CONNEXION BRAZIL VIAGENS E TURISMO LTDA ("CONNEXION BRAZIL VIAGENS E TURISMO", "we") collects, uses and protects personal information when you visit connexionbrazilvertex.com, request a travel quote, or buy travel packages, airline tickets, accommodation, transfers, tours or inbound experiences in Brazil from us. Effective date: 2026-10-23.

Who we are

CONNEXION BRAZIL VIAGENS E TURISMO LTDA, registration 52.959.695/0001-37, Rua Presidente Carlos Campos, 00115, APT 304 BLC 2 - Laranjeiras, Rio De Janeiro - RJ, 22231-080. Contact: [email protected] · +5521967405253.

We are the party responsible for the personal information described in this policy. You can reach us by e-mail, phone or at our address with any privacy question.

Information we collect

Information you give us: name, e-mail, phone, and billing address when you request a quote, book a trip or contact us. We also collect the trip details you share with us, such as destinations, dates, number of travelers and preferences. When a booking requires it, we collect the traveler information that the airline, hotel or other provider asks for.

Information collected automatically: device, browser, pages visited, and data from cookies and similar technologies.

Information from payment processors: confirmation of payment. We do not store full card numbers.

How we use it

We use your information to prepare quotes and itineraries, process bookings, and provide the service from planning to your return, including support during your trip.

We also use it to answer your requests, send transactional messages (confirmations, vouchers, schedule changes), improve the website and prevent fraud.

With your consent where required, we use it to send marketing and to measure advertising.

Cookies, pixels and advertising

We use cookies and advertising technologies to measure visits and ad performance. These include Google Analytics, Google Ads conversion tracking and remarketing, the Meta Pixel and the Meta Conversions API, and the TikTok Pixel. They also include cookies and pixels from native advertising networks such as Taboola, Outbrain and NewsBreak.

These tools may record pages viewed and actions taken, such as a quote request or purchase. They may then show you our ads on other sites and apps.

We do not send health information, medical conditions or any other personal condition to advertising platforms. This includes accessibility, dietary or similar needs you share so we can arrange your trip. Those details are used only to provide the service.

You can manage or block cookies in your browser. You can opt out of interest-based ads in Google Ad Settings, Meta and TikTok ad preferences, and the opt-out pages of Taboola, Outbrain and NewsBreak.

Sharing

To deliver your trip, we share the necessary information with the travel providers involved in your booking, such as airlines, hotels, transfer and tour operators.

We also share information with providers that help us operate, such as hosting, payments, e-mail and analytics. We may also share it when required by law or in a business transfer.

We do not sell your personal information.

Your rights

Depending on where you live (including California and other U.S. states), you may request access, correction, deletion and portability of your information. You may also opt out of targeted advertising.

To make a request, write to [email protected]. We will not discriminate against you for exercising your rights.

Retention and security

We keep information only as long as needed for the purposes above or as required by law. We protect it with reasonable technical and organizational measures.

Children

Our website is not directed to children under 13, and we do not knowingly collect their information through it.

Bookings must be made by an adult. When minors travel, the adult making the booking provides only the information the travel providers require.

Changes and contact

We may update this policy; the date above shows the latest version.

Questions: [email protected] · +5521967405253 · Rua Presidente Carlos Campos, 00115, APT 304 BLC 2 - Laranjeiras, Rio De Janeiro - RJ, 22231-080.